Effective Date: May 1, 2025
Welcome to PitiFi. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website and services.
Information We Collect
We collect information to provide and improve our services:
- Account Information: When you create an account, we collect your name and email address for login and communication purposes.
- Financial Information: You may upload documents such as mortgage statements, credit card statements, bank statements, or similar financial documents. We collect the data contained within these documents to perform our analysis and provide you with insights.
- Usage Information: We use cookies for necessary website functions like maintaining your login session and for website analytics to understand how our service is used.
How We Use Your Information
The information we collect is used primarily to operate and improve the PitiFi service. This includes:
- Analyzing your uploaded financial statements to provide insights into PITI (Principal, Interest, Taxes, Insurance), potential refinancing opportunities, HELOC considerations, and debt consolidation options.
- Communicating with you about your account and sending valuable information regarding financial trends relevant to your situation.
- Understanding website usage through analytics to enhance our platform and user experience.
How We Share Your Information
To provide our services, we may need to share your information under certain circumstances:
- Third-Party AI Companies: We may share data from your uploaded documents with third-party artificial intelligence providers to perform the necessary analysis that powers our insights and recommendations.
- Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., website hosting, data analysis).
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement access controls and take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
Data Retention
We retain the personal information we collect indefinitely while your account is active and as needed to provide you with our services, maintain our analysis capabilities, and comply with our legal obligations.
Your Data Rights
You have rights regarding your personal data. You may submit an online request to:
- Access the personal information we hold about you.
- Request the deletion of your personal information.
Please contact us via the methods listed below to make such requests. We will respond to your request in accordance with applicable law.
Cookies
We use cookies solely for essential functions like keeping you logged in during a session and for website analytics to understand user behavior and improve our service. We do not use cookies for targeted advertising.
Children's Privacy
PitiFi is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@pitifi.com